Terms of service
Overview
Welcome to AuraVida. Throughout the site, the terms “we,” “us,” and “our” refer to AuraVida. AuraVida operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a curated shopping experience (the “Service”).
AuraVida is powered by Shopify, which enables us to provide the Service to you.
These Terms of Service (“Terms”), together with any policies referenced herein, outline your rights and responsibilities when using our Service. Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.
By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy [link]. If you do not agree, you may not access or use the Service.
Section 1 – Access and Account
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this Service.
To access or use the Service, you may be required to provide certain information, including your email address, billing details, payment information, and shipping address. You agree that all information you provide is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer, sell, or assign your account to any third party.
Section 2 – Products
We strive to display our products and services as accurately as possible. However, due to differences in device displays and settings, actual product colors and appearance may vary.
We do not guarantee that product descriptions, images, or other content are completely accurate, complete, reliable, or error-free.
We reserve the right to modify product descriptions, discontinue products, and limit quantities at any time without notice.
Section 3 – Orders
When you place an order, you are making an offer to purchase. AuraVida reserves the right to accept or reject any order at our sole discretion.
Orders are only confirmed once payment has been successfully processed. Please review your order carefully before submitting, as cancellations may not be possible after confirmation.
If we cancel or modify an order, we will attempt to notify you using the contact information provided.
Returns and exchanges are subject to our Refund Policy [link].
You agree that purchases are for personal or household use only and not for resale or export.
Section 4 – Pricing and Billing
Prices, promotions, and discounts may change at any time without notice. Prices displayed at checkout are final unless otherwise stated.
Listed prices do not include taxes, shipping fees, duties, or import charges unless specified.
You agree to provide accurate billing and payment information and to promptly update your account details as needed.
By submitting payment, you confirm that:
- Your payment information is valid and accurate
- You are authorized to use the payment method
- You agree to pay all charges, including applicable fees and taxes
Section 5 – Shipping and Delivery
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Risk of loss and ownership transfer to you once the product is handed over to the carrier.
Section 6 – Intellectual Property
All content on the Service—including text, graphics, logos, images, videos, and design—is owned by AuraVida or its licensors and is protected by intellectual property laws.
You may use the Service for personal, non-commercial use only. Unauthorized use, reproduction, or distribution is strictly prohibited.
All trademarks, including AuraVida and Shopify, remain the property of their respective owners.
Section 7 – Optional Tools
We may provide access to third-party tools “as is” without warranties or control.
Your use of such tools is entirely at your own risk and subject to third-party terms.
Section 8 – Third-Party Links
Our Service may include links to third-party websites. We are not responsible for their content, accuracy, or practices.
Any interactions with third-party websites are at your own risk.
Section 9 – Relationship with Shopify
AuraVida is powered by Shopify, but all transactions are between you and AuraVida.
You agree that Shopify is not responsible for any issues related to your purchases from AuraVida.
Section 10 – Privacy
Your personal information is governed by our Privacy Policy [link] and may also be subject to Shopify’s privacy practices.
By using the Service, you acknowledge that your data may be processed and transferred internationally.
Section 11 – Feedback
By submitting feedback, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, and modify such content.
We are not obligated to keep feedback confidential or provide compensation.
Section 12 – Errors and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after orders are submitted.
Section 13 – Prohibited Uses
You agree not to use the Service for:
- Illegal activities
- Violating laws or rights
- Fraud, harassment, or abuse
- Spreading false information
- Uploading malicious code or spam
- Data scraping or automated access
We reserve the right to terminate accounts that violate these Terms.
Section 14 – Agents
Use of automated tools or AI agents must comply with transparency and identification requirements. Unauthorized automated access is prohibited.
Section 15 – Termination
We may terminate your access at any time without notice. Obligations incurred prior to termination remain enforceable.
Section 16 – Disclaimer
The Service and all products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free operation.
Section 17 – Limitation of Liability
To the fullest extent permitted by law, AuraVida and its partners (including Shopify) shall not be liable for any indirect, incidental, or consequential damages.
Section 18 – Indemnification
You agree to indemnify and hold harmless AuraVida and its partners from any claims arising from your use of the Service or violation of these Terms.
Section 19 – Severability
If any provision is found invalid, the remaining provisions will remain in effect.
Section 20 – Entire Agreement
These Terms constitute the entire agreement between you and AuraVida.
Section 21 – Assignment
You may not transfer your rights under these Terms without our consent. We may assign our rights freely.
Section 22 – Governing Law
These Terms are governed by the laws of the jurisdiction where AuraVida is headquartered.
Section 23 – Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the Service constitutes acceptance of changes.
Section 24 – Contact Information
For questions about these Terms, please contact us at:
support@auravidas.com